Grievance Redressal
Published as required by the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000.
Last updated 11 October 2026
Grievance Officer
Name / designation: Ranjith, Partner and Grievance Officer
Address: No. 35, 4th Street, Jeeva Nagar, New Washermanpet, Chennai, Tamil Nadu 600081, India
Email: luckyducksoff@gmail.com
Phone / WhatsApp: +91 70103 97690
Hours: Monday to Saturday, 10 am to 6 pm IST
How we handle complaints
- Email your complaint with your order number (if any) and the details
- We acknowledge it within 48 hours
- We aim to resolve it within 7 working days, and in any case within one month of receiving it, as required by law
Seller details
Luckyducks (a partnership firm), No. 35, 4th Street, Jeeva Nagar, New Washermanpet, Chennai, Tamil Nadu 600081, India.
Customer care: luckyducksoff@gmail.com, +91 70103 97690.
Country of origin of all products: India.