Cancellation Policy

Before dispatch

You can cancel your order free of charge before it is dispatched. Email luckyducksoff@gmail.com, call or WhatsApp +91 70103 97690, or use the Contact page with your order number as soon as possible.

Prepaid orders cancelled before dispatch are refunded in full to the original payment method within 5 to 7 working days.

After dispatch

Once an order has been dispatched it can't be cancelled. You can request a return after delivery under our Returns & Refunds policy.

Cancellations by us

We may cancel an order if an item is out of stock, if there is a pricing or listing error, if the pincode is not serviceable, or if we suspect fraud. If we cancel a prepaid order, you get a full refund to the original payment method.