At Luckyducks Streetwear, customer satisfaction is our top priority. We stand by the quality of our products and aim to provide a seamless shopping experience. If for any reason you are not satisfied with your purchase, please review our Refund & Return Policy below.
Eligibility for Returns
Returns are accepted within 7 days from the date of delivery.
Products must be unused, unwashed, and in their original condition, with all tags and packaging intact.
Items purchased under sale, clearance, or promotional offers are not eligible for return or refund.
For hygiene reasons, accessories such as masks, socks, and caps cannot be returned.
Refund Process
Once your returned item is received and inspected, we will notify you of the status of your refund.
Approved refunds will be processed to your original method of payment within 7–10 business days.
Please note that shipping and handling charges are non-refundable.
Exchanges
Exchanges are available for size-related issues only and are subject to product availability.
If the requested size is unavailable, you may choose between a refund or store credit.
Damaged or Incorrect Items
If you have received a defective, damaged, or incorrect product, please notify us within 48 hours of delivery by providing order details and supporting images.
We will arrange a replacement or issue a full refund at no additional cost to you.
Return Procedure
Contact us at luckyducksoff@gmail.com with your Order ID, reason for return, and product images (if applicable).
Our customer support team will provide you with return instructions.
Pack the item securely and ship it back as advised.
Additional Information
Customers are responsible for return shipping charges, except in cases of defective or incorrect items.
Luckyducks Streetwear reserves the right to refuse returns that do not comply with this policy.
